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How 789binggo Handles Your Personal Information

This Privacy Policy covers every piece of information 789binggo collects when you open an account, make a deposit via GCash, Maya or InstaPay, or reach our support team.

Account data protectionGCash, Maya, InstaPay privacyYour right to access dataCookie and device policyData deletion requests
789binggo How 789binggo Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about your personal information, want to correct something on your account, or need to submit a data deletion request, our support team handles privacy matters directly. Reach out through any of the channels below and reference your account number so we can locate your records quickly.

Live Chat Start a live chat session from the account menu. Our team handles data queries, correction requests and deletion submissions directly through this channel.
Email Support Send your privacy request to our support email address listed in your account portal. Include your registered mobile number or GCash-linked contact for faster verification.
Account Help Centre Log in to your account on mobile or browser, go to Help, and select Privacy and Data. You can submit a formal data access or deletion request from that screen.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

From the moment you link GCash or Maya to your account, your data moves through encrypted connections. Here is a clear look at the four areas that matter most — security, cookies, retention and your right to request changes.

Account Security

Your login is protected by OTP verification tied to your registered mobile number. Unusual access from a new device triggers an additional check before the session is allowed to proceed.

Cookies and Device Data

We use cookies to keep you logged in across sessions and to remember your payment preference — for example, whether you last used GCash or InstaPay. You can clear cookies through your browser or mobile settings at any time.

Data Retention

Account records and transaction logs are kept for as long as your account is active and for the period required by applicable regulations. When you request deletion, we remove personal data that is not subject to a legal hold.

Your Right to Correct or Delete

You can request a correction to your name, contact number or linked payment details at any time. Deletion requests are processed through live chat or the Help Centre, and we confirm completion by email once done.

Frequently Asked Questions About Your Privacy

Real questions about how we handle your account data, what gets stored, and what you can do about it — answered straight.

We collect your name, email, mobile number and the payment method you register — GCash, Maya or InstaPay. We also log your device type and session data to protect your account from unauthorised access.

We share only what payment processors like GCash and Maya need to complete your transaction. We do not sell your personal information. Analytics data we use internally is aggregated and not linked to your identity.

Send a data access request through live chat or by emailing support. Include your registered mobile number so we can verify your identity before releasing any account records.

Yes. Submit a deletion request through the Help Centre inside your account or via live chat. We remove personal data not subject to a legal retention requirement and confirm by email when it is done.

Transaction records are kept in encrypted storage for the period required to process withdrawals, resolve disputes and meet applicable regulatory obligations. We do not store your full GCash or Maya PIN.

We use cookies to maintain your login session and remember your payment preference between visits. You can clear or block cookies through your mobile browser settings; some account features may not work correctly if cookies are fully disabled.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.